All prices are transacted in Malaysian Ringgit (MYR). Flat shipping rate of MYR 7.

Stilnovo
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Size Guide

Thank you for choosing Stilnovo for your sportswear needs. We are committed to providing you with the best shopping experience possible. Below, you'll find all the information you need to make your shopping experience seamless and enjoyable. We follow international sizing; S, M, L, XL.


Bust/Chest: Measure around the fullest part of your bust/chest horizontally.

Waist: Measure around the smallest part of your waist, usually just above the belly button horizontally.

Hips: Measure around the fullest part of your hips horizontally.

Inseam: Measure from the top of your inner thigh to the bottom of your ankle.


Tips:

 

  • If you're in-between sizes, we recommend sizing up for a more comfortable fit or down for a tighter fit.
  • Refer to product descriptions for specific fit details.
  • Keep in mind that there may be a slight variation from other brands in sizing.


Note:  If you are still unable to find the right size, our customer service team is here to help. Please click on Contact Us 

Measurement

Shipping Information

We currently only accept orders within Malaysia and may consider cross border / international orders at a later time.


For domestic shipping (Malaysia): 


  • West Malaysia: A flat rate of RM 8 
  • East Malaysia: A flat rate of RM15 
  • Orders above RM150 has free postage nationwide 


Your order will be shipped out within 3 business days (excluding weekends and public holidays). Once your order is shipped, you'll receive a confirmation email with a tracking number (you may track your order via the tracking number). Unsuccessful delivery will be returned to us in 10 business days.


 We are not responsible in the event of missing parcels or damaged items due to unforeseen circumstances during shipment. Kindly contact the courier service for further assistance. 

Return and Refund Policy

 

Return Policy:

  • If you're not completely satisfied with your purchase, you can return it within 30 days of receiving your order.
  • Items must be unworn, unwashed, and in their original condition with tags attached.

How to Return:

  • Contact our customer service team to initiate a return.
  • We'll provide you with a return shipping label and instructions.
  • Once we receive and inspect the returned item, we'll process your refund to the original payment method.

Exchange Policy:

  • If you need a different size or color, follow the return process (as stated above) and place a new order for the desired item.

Refunds:

  • Refunds are processed within 5-7 business days after we receive your return.
  • You'll receive a confirmation email once your refund is issued.

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